I suggest you to perform a SFC Scan. Refer to the link below for more information and check if this helps:. Please get back to us with the updated status of the issue so that we can work on it to help you better. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. The scanner used to work from the start with Win 8. Since the upgrade to Win 10 it no longer works.

However I installed the latest Egistec driver package from the metabox website for Win 8. This includes a software package called BioExcess. I have enabled and setup fingerprint login using this software. SAo the scanner works – BUT through a third party add on. I have tried all of the tips I can find on Microsoft websites and they have done nothing. I have installed all of the latest updates available for my system from Microsoft.

So after stuffing around with this for some time I did a system restore back to just after the windows 10 Upgrade was installed ie prior to any Windows Updates and installing any “new” Egistec Drivers. The fingerprint option appears in the Sign In Options but is greyed out. To enable the fingerprint scanning you must enable windows “Hello”.

To do this you have to create a pin. Once that is done the fingerprint option should be enabled and you can setup fingerprint login. Yesterday’s upgrade to RS1 seems to have “fixed” the fingerprint reader issue – at least for me.

My system is the HP Envy. Seems like someone heard me saying “effing Microsoft” every time my screen saver came on and I had to type in a 20 character strong password! Pray that someday, someway, someone is going to figure out how to properly manage support forums. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.

Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

Details required : characters remaining Cancel Submit. If all else fails, find the hardware in the Device Manager, under secure biometric devices and uninstall the driver and software from there by right clicking it. Then when windows reboots it may suddenly start working again. It did for me. As a further update i also got my original laptop suppliers PCSpecialist to send me the necessary drivers, so now its fully working on Windows 10, even though they are only intended for Windows 7.

There is no option shown in Account-settings, but with additional Software “BioExcess” it will work. Look in Device Manager under Universal Serial Bus controllers for your USB Hubs might have many different kinds of hubs double click it and check the Power Management tab for “Allow the computer to turn off this device to save power”Make sure the box is not checked.

I did this to all my hubs and it finally worked for me. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Previous Next. Hi, Thank you for posting your query on Microsoft Community. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on August 6, I have a similar problem. The drivers are up to date and it shows the device is working but windows 10 can not find it. In reply to afuso’s post on September 5, There is obviously an issue with Windows 10 and fingerprint scanners.

In reply to ChrisWhite’s post on September 27, All seems to work for me now. Heiko Schloesser. Hello there, on my Lenovo B the fingerprint reader also did not want to work. It seems to be a newer version of the software. Thank you! In reply to GaryQ2Purple’s post on February 10, Thx for encouraging partial success. It did recognize it and started to Initialize In reply to CaptJava’s post on April 21, Hope it works for you too.

This site in other languages x.

Device information.Egistec es603 driver windows 10

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. The scanner used to work from the start with Win 8. Since the upgrade to Win 10 it no longer works. However I installed the latest Egistec driver package from the metabox website for Win 8. This includes a software package called BioExcess.

I have enabled and setup fingerprint login using this software. SAo the scanner works – BUT through a third party add on. I have tried all of the tips I can find on Microsoft websites and they have done nothing.

I have installed all of the latest updates available for my system from Microsoft. So after stuffing around with this for some time I did a system restore back to just after the windows 10 Upgrade was installed ie prior to any Windows Updates and installing any “new” Egistec Drivers.

The fingerprint option appears in the Sign In Options but is greyed out. To enable the fingerprint scanning you must enable windows “Hello”. To do this you have to create a pin. Once that is done the fingerprint option should be enabled and you can setup fingerprint login. Yesterday’s upgrade to RS1 seems to have “fixed” the fingerprint reader issue – at least for me. My system is the HP Envy. Seems like someone heard me saying “effing Microsoft” every time my screen saver came on and I had to type in a 20 character strong password!

Pray that someday, someway, someone is going to figure out how to properly manage support forums. Threats include any threat of suicide, violence, or harm to another.

Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit. If all else fails, find the hardware in the Device Manager, under secure biometric devices and uninstall the driver and software from there by right clicking it.

Then when windows reboots it may suddenly start working again. It did for me. As a further update i also got my original laptop suppliers PCSpecialist to send me the necessary drivers, so now its fully working on Windows 10, even though they are only intended for Windows 7.

Throw it out, we’re going to get the latest version from online. Oddly enough, EgisTec hasn’t made their drivers available on their own website, but you can get it from any of the PC manufacturers that have built their tech into their laptops.

We’re going to use Acer’s copy of the driver for the TravelMate PM — don’t worry, this driver will work just fine regardless of what computer you’re using. You should now be all set and ready to start scanning. Give it a go by signing out and trying to use the reader.

Remember it requires a swipe motion and won’t work if you simply rest your finger on the device itself. It takes some time getting used to it, and you will likely fail at scanning your own finger a occasionally. Fall back on your set security PIN should Windows lock you out over too many failed attempts. See at Amazon opens in new tab.

He’s been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him over on Twitter at RichEdmonds. Windows Central Windows Central. Rich Edmonds. Topics Windows Hello. See all comments I’m sure I bought this ans could never find the drivers.

Will have to dig it out tonight and see if I can get it working of its that model. It looks like it at least! I’ve been using this device for four weeks now, it really works great with Windows Hello. I can’t wait for Edge to get some Windows Hello integration so I can log into websites using my fingerprint. It’s got it in the Anniversary Update, but you just need to find a site that supports it. Microsoft have a demo page that works to sign you into your Microsoft Account, unfortunately they haven’t implemented this in their production systems yet for things like OneDrive etc.

Really works well though, I tried their demo on my Lumia I have been using it to protect my stuff on those apps on my Surface Pro 4, Surface 3, and Lumia Do you mean when logging into those accounts in Edge?

I have the apps installed on the device. If I do indeed have the model mentioned pretty sure this is the one I bought and couldn’t find drivers for then I’m going to stick this under my desk plugged into a USB extender to my desktop PC Then I can just do a little swipe on the bottom side of the desk and be signed in.