I had this message waiting on my computer “Outlook couldn’t start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode. Do you want to open in Safe Mode?

I choose yes, then it states that Microsoft Office stopped working and I am only allowed to accept this. Help anyone? I have uninstalled and reinstalled Outlook and get the same scenario Create a new Outlook profile, add the email account, then try restarting Outlook and verify the result.

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. I did do this, but now I can only open up Outlook under Safe Mode. It will not start up properly. I keep getting the message “Microsoft Outlook has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

If Outlook works as expected in safe mode, disable the add-ins by following steps mentioned below and determine if the problem has caused by any Add-in: a Click on File menu, click Options, Add-ins, Go button besides Manage: Com-in Add. If the issue reappears again, it will help you to determine which add-in is causing this issue. Thank you. Well I tried what you suggested and it still doesn’t work; however, it showed me a disabled add-in called “mssphtb.

I still only able to open Outlook in Safe Mode. Run Fix it from the following KB link to remove the Office installation, restart the computer, then re-install the Office suite from My Account page and try working with the Outlook. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit. WEll, I did everything and I am still having a problem. The only thing the Analyzer tool mention was that the plug in “MSouPlug. I have no idea what plug this is.. I disabled all of them and still had this problem. If so, you may disable the unwanted software those conflict with the suite or get them updated.

Cornelius Christopher lehane. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. A quick question before we proceed.

You may r efer to the following article for instructions on how to create new profile. Try the suggestions and let me know the result at your earliest convenience. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on February 23, In reply to GerieKennedy’s post on February 23, Hi Garie, Thank you for reply. User’s post on February 24, Hi Vardhaman, Well I tried what you suggested and it still doesn’t work; however, it showed me a disabled add-in called “mssphtb.

ANy other suggestions? In reply to GerieKennedy’s post on February 24, Hi Garie, Thank for keeping us posted. User’s post on February 25, Still not working In reply to GerieKennedy’s post on February 25, Hello, Thank you for keeping us posted. User’s post on February 26, Hello, WEll, I did everything and I am still having a problem. In reply to GerieKennedy’s post on February 27, Hi Gerie, Thank you for reply.

It seems like some third party application is causing this issue. What is the antivirus installed on the computer? This site in other languages x.

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Outlook has stopped working – Microsoft Community.Solved – Microsoft Outlook has Stopped Working Issue – SysInfo

Starting Outlook in safe mode , which starts Outlook without add-ins loaded, can tell you if an add-in is the problem. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.

These files occasionally might become corrupted. You can run the Inbox Repair Tool scanpst. Repair Outlook Data Files. Perform a clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. If the issue persists, I’d like to confirm the current version of the Outlook desktop client they use.

Monthly Channel Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Then for the answer. I ready follow all the steps you mentioned before postong my question on the forum. Let me describe our setup for you. Maybe you will understand it better. We have 5 This clients servers running Citrix XenApp serving staffs.

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit. WEll, I did everything and I am still having a problem. The only thing the Analyzer tool mention was that the plug in “MSouPlug.

I have no idea what plug this is.. I disabled all of them and still had this problem. If so, you may disable the unwanted software those conflict with the suite or get them updated. Cornelius Christopher lehane. Choose where you want to search below Search Search the Community.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. A quick question before we proceed. You may r efer to the following article for instructions on how to create new profile.

In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need. Step 2. Identify the reasons, locate the error file, and delete. If you don’t find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.

Click “OK” to move on. Step 4. Now, set the newly created profile as the default email profile. Then, restart your outlook. This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.

Right-click on the Microsoft Office. After the repair process ends, restart Outlook. When you find the program, double-click to open it. Click “Repair” to fix the damaged. When the process completes, restart Outlook.

What should you do if the. Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.